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Shaping the future of Customer
and Employee Support

We exist to help millions of organization automate their customer and employee experience through the use of AI technology.

We envision a world in which all customers and employees get exceptional and quick service, by helping themselves.

  • Headquartered in Toronto, Canada

  • Global Team

Meet the People Behind Mery

Farid Alam

Co-founder- Sales and Marketing Director

Biography

Farid earned his bachelors in Electrical Engineering. He started his career as an Engineer, working in the Oil and Gas sector.

Chasing his passion to work at the intersection of people, technology, and businesses, he switched to Sales and Marketing to help customers solve their unique problems.

After gaining experience as an Engineer and a Business leader, Farid co-founded Mery.ai, to revolutionize business through the use of conversational AI.

We are extremely satisfied as the intelligent BOTs developed by Mery.ai has helped property management companies (our clients) in waste reduction from 40% to 5% and the customer retention rate has gone up by 27% in just 8 months.

Rizwan G.
- Ask For Fix

60% of our customer service is now automated, which is saving our clients approx. $30000 per month. The Mery.ai BOTs are the best-customized intelligent BOT service that I have found so far.

Rizwan G.
- Ask For Fix